Important Information for Adventure Experiences
Adventure Canterbury is committed to delivering the ultimate leisure and adventure experience. To do so, we are equally committed toyour personal safety. We therefore reserve the right to cancel tours due to weather, road, river or sea conditions. We will take all possible care with your possessions but will not be held liable for any loss or damage to either.
Adventure Canterbury Cancellations
A cancellation fee of 50% of the tour cost will be charged if less than 24 hours' notice is given. Cancellations prior to that attract no cancellation fee unless the tour booked is Tranz Alpine.
Adventure canterbury accept Visa and MasterCard as payment as well as most foreign currencies.
Children's rates are two thirds of the adult price on all tours unless otherwise stated. Child rates apply to 13 yeras and under. Three years and under are free of charge. (Children under three are not permitted on the dolphin swimming boats).
Limitation of Liability
Under no circumstances will Adventure Canterbury, its employees or agents, be liable in contract, tort or otherwise to compensate any customer of Adventure Canterbury for any loss, injury or damage arising directly or indirectly from the provision of Tour or other services by Adventure Canterbury, including but not limited to; any accident, death, mechanical breakdown or Act of God; or any act, omission, error, default or delay by Adventure Canterbury or its employees or agents; or the failure of Adventure Canterbury to provide the Tour or other Services; or anything provided as part of, or in association with the Adventure Canterbury Tour and other Services.
The above shall apply irrespective of whether the loss, injury or damage is the direct or indirect result of negligence or otherwise. Adventure Canterbury's liability for compensation payable as a result of any loss, injury or damage however arising will be limited in all respsects to the costs of the Tour or other services purchased by the customer. If the customer is acquiring, or holds himself/herself out as acquiring, any services from Adventure Canterbury for the purpose of a business, then the provisions of the Consumers Guarantees Act 1993 shall not apply. If the customer is acquiring Adventure Canterbuy's services for personal use or consumption, then this Agreement shall be read subject to the provisions of the Consumers Guarantees Act 1993.